Faisal Misle

WOW is such a short, simple word, but it really encompasses a lot of things. To WOW, you must differentiate yourself, which means doing something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver. - Zappos Core Value #1 I’ve had this topic on my mind for a few weeks and people are constantly asking me why I’m so helpful and generous. Over the past few weeks I’ve been thinkin...